- Information We Collect
We may collect and process the following types of personal information:
Contact Information: Name, email address, phone number, and company information. Account Information: Usernames, passwords, and other credentials used to access our services. Service Usage Data: Information about how you use our services, including logs, performance metrics, and configurations. Billing Information: Payment details, billing address, and transaction history. Communication Data: Records of communications and interactions with us. Technical Information: IP addresses, device information, browser type, operating system, and network information.
- How We Use Your Information
We use your personal information for the following purposes:
Service Provisioning: To provide, maintain, and improve our cloud managed services. Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance. Billing and Transactions: To process payments, send invoices, and manage billing-related matters. Communication: To send service-related notifications, updates, and marketing materials. Analytics: To analyze service usage patterns, improve service offerings, and enhance user experience. Security: To monitor and enhance the security of our services and prevent unauthorized access. Legal Compliance: To comply with legal obligations and protect our rights and interests.
- Data Sharing
We may share your personal information with the following entities:
You have the following rights regarding your personal information:
Access and Correction: You can access and update your personal information through your account settings or by contacting us. Data Portability: You can request a copy of your personal information in a structured, machine-readable format. Withdraw Consent: If we rely on consent for processing, you can withdraw your consent at any time. Deletion: You can request the deletion of your personal information, subject to legal requirements. Marketing Communications: You can opt-out of receiving marketing communications from us.
- Data Security
We implement technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system is completely secure, so we cannot guarantee absolute security.
- International Transfers
Your personal information may be transferred and processed in countries outside of your own, where data protection laws may differ. We will take appropriate measures to ensure that such transfers comply with applicable data protection laws.
- Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
- Contact Us